We are very pleased with our existing partnership with Givex. They helped us to launch our electronic gift card program and continue to maintain it today. By moving to electronic gift cards, Fairmont Hotels & Resorts was able to provide customers with an easy to get, easy to give gifting solution that meets the needs of recipients worldwide. Eliminating paper certificates helped to increase sales and reduce administrative costs and manual reconciliation.
Vexilor serves as the perfect all-in-one solution for our POS, reporting and gift card program. It was easy to train staff on the new system and has created operational efficiencies for our business. The remote access of portal combined with Vexilor’s built-in reporting tools has freed up executive time, so we can focus on other areas of business development.
With Givex automating many aspects of the program, it was easy for franchisees to push gift cards and reap the benefits.