Networks & Integrations - Systems Administrator
Job Description
We are looking for a Systems Administrator to join our growing Networks & Integrations team.
Role & Responsibilities
- Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
- Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
- Perform regular security monitoring to identify any possible intrusions
- Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies
- Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary
- Ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required
- Maintain data center environmental and monitoring equipment
Required Knowledge, Skills & Abilities
- Bachelor (4-year) degree, with a technical major, such as engineering or computer science
- Systems Administration/System Engineer certification in Cisco, Unix or Microsoft
- Knowledge of Frame MPLS, X.25
- Four to six years system administration experience
- At least 2-3 years experience with hardware & networking
- Advanced knowledge of installations, upgrades and troubleshooting of Unix server, Web and Email servers
- Working knowledge of web application security, understanding of vulnerabilities and countermeasures
- Strong attention to detail and accuracy
Networks & Integrations - POS Integrator
Job Description
Givex is integrated to hundreds of Point of Sale devices. You will be responsible for project managing the life cycle of new integrations with third parties helping these developers successfully integrate to the Givex system, performing certification testing and support.
Role & Responsibilities
- Provide ongoing customer support and problem resolution to third party developers
- Understand the development specifications, explain the process, answer questions, set up test environment, trace development for debugging, follow request/response protocol
- Phone and Email based communications
- Support POS, Host-to-Host and Web based integrations
- Verify/Validate printed receipts generated from third party system
- Install software, test and deploy POS terminals and related technology
- Perform quality assurance and quality control testing, developing unique test scripts
- Prepare certification test scripts for each of the developers, schedule and coordinate the certification of the integrated software
- Read technical logs; review certification test results
- Provide technical support for Givex developed POS drivers for client implementations and issues
- Provide ongoing support and problem resolution for Givex Client Services Team
Required Knowledge, Skills & Abilities
- Passion for technology; computers and gadgets
- Practical technical experience with PC's, networked devices, websites (html)
- POS experience, understanding of programming languages and transaction flow an asset
- Advanced computer skills in basic applications including MS Project, Excel, Word, Access
- Education: Computer Science, Information Technology, Mathematics or equivalent in experience